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10 Ways to Manage Difficult Clients
Take charge, don’t take shit
You are smart. You are creative. You are committed. And you have an excellent grasp of social media. Of course you do, you are a mover and a shaker trying to stay relevant, make magic, and differentiate yourself from the competition.
You are also going slightly insane.
Why? Because your clients routinely make insane demands on you, expecting miracles with very little notice.
Part of you actually enjoys this phenomenon, given your fascination for big challenges and the ever-present potential to become heroic.
Another part of you does not enjoy this phenomenon, often feeling like the deck is stacked against you.
And guess what? It is — not just because some of your clients are constantly disregarding the fact that you have a life outside the workplace, but because highly stressed, over-the-top, unrealistic client behavior has often become the norm these days.
Is there as way out of this madness? Yes there is. And it has everything to do with how you manage your clients.
